Privacy Policy

Velmora Films ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and the choices you have. By using this website you agree to the practices described here.

Information We Collect

We only collect information that you choose to give us or that is needed to operate the site:

• Enquiry details you submit through our contact or booking form, such as your name, email address, phone number, event date, event type, chosen package, and any message you send.
• Communications you send us by email, WhatsApp, or social media.
• Basic technical data your browser provides automatically, such as IP address, device and browser type, and pages viewed, used to keep the site secure and working.

How We Use Your Information

• To respond to your enquiry and discuss availability, pricing, and bookings.
• To provide our photography and film services if you become a client.
• To maintain, secure, and improve the website.
• To comply with legal obligations.

We do not sell or rent your personal information to anyone.

Sharing Your Information

We may share limited information with trusted service providers who help us run our business, for example website hosting and email delivery services. These providers may only use your information to perform services on our behalf. We may also disclose information if required by law.

Cookies

This site may use essential cookies and similar technologies to function properly and to understand how the site is used. Most browsers let you control or disable cookies in their settings. Disabling cookies may affect how parts of the site work.

Data Retention

We keep enquiry information for as long as needed to respond to you and, where you become a client, for the duration of our working relationship and any period required for legal, tax, or accounting purposes. You may ask us to delete your information at any time.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to object to certain uses of it. To make a request, contact us using the details below and we will respond within a reasonable time.

Third-Party Links

Our website may link to external sites, such as Instagram. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

This website is not directed to children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date above reflects the most recent version. Continued use of the site after changes means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy or your information, contact us at info@velmorafilms.com.